Jaime is a nurse manager in a busy emergency department. He’s been in the role for 1 year and was beginning to gain confidence in his leadership abilities. Last week, he received the results of the Gallup Q12® Employee Engagement Survey, which his staff had recently been asked to . . .
Only after we enter the practice setting do we begin to understand the ever-evolving impact of healthcare finance.
Learning the nuances of healthcare finance becomes critical to the work of nurses in achieving successful patient outcomes.
Financial terms underpin most financial discussions and transactions in the healthcare . . .
Mary*, a new manager in the operating room, prides herself on being a strong advocate for her staff, quickly acting on every issue with which she’s presented. So she’s a little surprised when her leader-mentor Susan tells her that she’s developing a reputation for being overly . . .
Use of various just-in-time staffing solutions (unit PRN staff, facility float pool, overtime, per diem agency, and travelers) to meet patient care needs creates a struggle for hospitals to remain within budget to achieve adequate staffing.
At Novant Health, a large, not-for-profit, integrated healthcare system that . . .