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Workplace Civility

4 steps to repairing a toxic culture

4 steps to repairing a toxic culture

Psychological safety, shared vision, staff ownership, and success celebration Takeaways: Signs of a toxic culture include: gossip and negativity, high absenteeism and turnover, bullying and incivility, leadership distrust, lack of transparency, unreported errors, lack of teamwork. ...

Grief management after a nurse’s death

Creating a workplace bereavement plan. Takeaways: When a nurse dies the team grieves. Developing a bereavement team and protocol will support the organization through the grieving process after a colleague dies. Providing adequate support during...

Supporting each other

American Nurses Foundation helps us tell our stories. ONE MORNING not too long ago, I turned on the radio and heard two former intensive care unit staff nurses, now nurse educators, talking about their work....

Joy stealing: Stopping happiness thieves

Learn how to deal with coworkers who take the joy out of work. THE AMERICAN NURSES ASSOCIATION (ANA) and my state organization, the Texas Nurses Association, give me inspiration and practical ideas I use every...

Time to end nurse abuse

Resources and efforts to prevent workplace violence. Virtually every nurse has experienced or witnessed some degree of workplace violence. For Donna Fountain, PhD, RN, the first incident occurred many years ago when she was a...

How to avoid gender bias in nursing education

A simple game can teach valuable lessons. Takeaways: Many men who enter nursing face bias based on preconceived notions about who can be a nurse. Nurse educators have a responsibility to ensure their biases don’t...

#EndNurseAbuse—Help is on the way

New resources to protect RNs from workplace violence THE American Nurses Association’s (ANA) Health Risk Appraisal in 2016 indicated that 25% of nurses had been physically assaulted by a patient or patient’s family member and...

Incivility and bullying

Let’s all work together to solve this workplace hazard. FOR DECADES, many nurses did not speak openly about incivility and bullying in healthcare. If we did, we limited its scope and didn’t call out the...

Workplace violence: Don’t risk it, de-escalate it

Know the warning signs and stay calm.   WHETHER you’re a certified nursing assistant, licensed practical nurse, registered nurse, or nurse practitioner, you’ll likely deal with patients who are feeling pain, have lost their independence, or...

Spotting a healthy work environment—and landing a job in it

Prepare yourself for a job in the work environment that matches your goals and values. Searching for a new job can be daunting. In addition to the stress that comes from interviewing, most of us...

Progress on nurses working environment made

A study in Critical Care Nurse reports that the health of critical-care nurses’ work environments has improved since 2013, but staffing remains a major concern. Read more at  American Association of Critical-Care Nurses.
accused workplace bullying

Accused of workplace bullying: What happens next?

If an informal resolution can’t be achieved, follow your organization’s investigation protocol. Takeaways: Workplace bullying is abusive conduct that is threatening, humiliating, or intimidating and interferes with a productive work environment. Being accused of workplace bullying...
reader feedback march 2019

Reader Feedback: March 2019

Supporting veterans with substance use disorder Veterans are considered to be highly affected by the increased amount of pressure put on them…while in combat. One of the issues that has emerged is that of mental...