Collaborative Care

Collaborative Care

Through collaborative care, patients can get better quicker and go home sooner. Learn how to be part of a collaborative care team that is courteous, communicates well, and has mutual respect. In the end, it will benefit your patients and you.

  • Caregiver Resources

    Nearly 44 million unpaid caregivers form the backbone of the US chronic and long-term care system. These hard working family members provide care to injured veterans, aging adults, children with special needs, and individuals with chronic medical needs. You may be professional nurse with years of training and practice under your belt, but you’ll need… Read more…

  • Empowering nurses to transform health care globally: A United States-Haiti nursing partnership

    Since the Magnet® Vision was published in 2008, it has inspired actions by nurses at Lehigh Valley Hospital (LVH), a Magnet-recognized academic community hospital located in southeastern Pennsylvania. In 2011, when LVH received its third Magnet designation, we dissected the vision statement to stimulate goals to help LVH continue to raise the bar for care delivery and position the institution for its fourth Magnet designation in 2015. One phrase in particular pointed to an opportunity: Read more…

  • Implementing purposeful daily leadership rounding: A broader approach to measuring quality

    Patient satisfaction has long been one way that hospitals measured quality, albeit indirectly. The surgical services division of Rush University Medical Center, an academic medical center in Chicago, IL, planned and implemented a broader approach to measuring quality based on purposeful daily leadership rounding (PDLR) specifically focused on clinical quality and safety outcomes. This article summarizes the process used and highlights key outcomes that were achieved. Read more…

  • Collaboration: The key to healthcare transformation

    Nursing careers and educationTransforming health care is a complex challenge that can best be met through a coordinated response from academia and clinical practice. Working together, chief nursing officers (CNOs) and academic leaders ensure that clinicians are prepared to provide high-quality patient care and influence the systems where they practice. Read more…

  • Safeguarding patients: The courageous communication solution

    Preventable medical errors account for 440,000 deaths each year and are the third leading cause of death in the United States. According to The Joint Commission, communication failure is the third most commonly identified root cause of all sentinel events. A 2005 study titled “Silence Kills: The Seven Crucial Conversations in Healthcare” reported that more than half of 1,700 nurses, physicians, clinical care staff, and administrators witnessed coworkers “break rules, make mistakes, Read more…

  • Ten tips for transitioning from home care nurse to nurse manager

    home careSarah made the transition from inpatient hospital nurse to home care (HC) nurse 6 years ago. She enjoys her practice and likes helping the patients and families whose cases she manages. Her performance evaluations have been very good. When her HC organization posts a job opening for nurse manager, Sarah considers applying for it—but wonders to what extent her nursing skills and knowledge would transfer to the manager position. Read more…

  • Collective genius as a tool for engagement and improvement

    patient satisfactionWhen bedside caregivers are engaged in their work, patient outcomes are improved, the patient experience is enhanced, and staff satisfaction is high. Most nursing managers and leaders I have worked with over the past 20 years believe that staff engagement is important. However, these leaders are at a loss as to how to gather the thoughts of their staff in a manner that is efficient and not burdensome, yet allows for each individual staff member to contribute his or her input with equal weight. Read more…

  • Creating high-performance interprofessional teams

    Kate Summer, a nurse case manager on a telemetry unit, is leading an initiative to reduce the 30-day readmission rate of older patients with heart failure. She knows from experience that more effective communication and collaborative planning by the interdisciplinary team managing these patients is crucial for reducing readmissions. But doing this has been challenging for Kate. Recently, a local university asked her to present a talk on strategies to reduce patient readmissions Read more…

  • Lead to succeed through generational differences

    Chelsea enters the unit chewing gum and texting on her new smart phone. Deb stands there, waiting to get report. Minutes pass as Chelsea chuckles and continues to pound out a couple more texts on her phone. She then looks up to see Deb, arms folded staring at her with an annoyed glare. Chelsea shrugs her shoulder and says, “What?” Deb starts to say, “Well miss twinkle thumbs, you are 15 minutes late for report and it’s time to pass out medications.” Before Deb can complete her sentence, Chelsea Read more…

  • Building a strong shared governance foundation

    “If you want to build a ship, don’t drum up the men to gather wood, divide the work and give orders. Instead, teach them to yearn for the vast and endless sea.” -Antoine de Saint-Exupery This year marks the 30th anniversary of the creation of Rush University Medical Center’s Professional Nursing Staff (PNS), one of the nation’s first nursing shared governance organizations. This article describes the philosophical underpinnings of the shared governance model developed at Rush Read more…

  • From our readers…What bedside nurses can teach nursing leaders

    nurse teach teaching learnFive years ago, while working in leadership I had a pivotal conversation with my superior regarding the need to "stop thinking like a bedside nurse". My instincts told me this was wrong as I had always believed that leaders were supposed to know what was happening at the bedside in order to improve the process for the bedside nurse, thus providing the best possible care to patients and families. Read more…

  • Motivational interviewing: A collaborative path to change

    motivation nurse collab path changeMichael had diabetes and a history of elevated blood glucose levels. A long-time drinker, he seemed to have no interest in giving up the habit. I met him while working as a diabetes nurse educator for the Boston Health Care for the Homeless Program, traveling from shelter to shelter to help persons with diabetes set goals to improve their health. If our meeting had taken place a decade earlier, I might have given Michael information about diabetes and talked with him about his alcohol use. Read more…

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