Patient satisfaction now factors into Medicare reimbursement

Starting Oct. 1, the Centers for Medicare & Medicaid Services began withholding hospital’s Medicare reimbursement based on their quality performance; 30% of the decision is derived from how well hospitals score on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, a measure of customer satisfaction. Read more.


Related Articles:

Leave a Reply

You have to agree to the comment policy.

 

Shares